Category: Women In Business

In the ever-evolving landscape of behavioral healthcare, where compassion must coexist with innovation and operational excellence, few leaders embody balance the way Dr. Vera Kurdian, Chief Executive Officer of Advanced Behavioral Health Inc. (ABH), does. Her journey rooted in resilience, shaped by adversity, and propelled by purpose has become the foundation upon which ABH stands: a mission-driven organization dedicated to transformative, accessible, and human-cantered care.

A Journey Forged by Adversity, Defined by Purpose

The origins of Dr. Kurdian’s leadership story stretch back to her childhood in the Middle East, where she grew up in a nation fractured by war. In an environment where dreams often bowed to fear, she learned early that hope requires tenacity. At sixteen, she immigrated to the United States, stepping into a world entirely foreign: a new culture, a new language, and an unfamiliar educational system.

College, at that time, felt out of reach. She married young, raised two children, and supported her family as a florist. But she never let go of the dream that had quietly taken root the dream of education and service. After her divorce, she returned to school with unwavering determination, juggling multiple jobs, motherhood, and classes that she pieced together across various campuses just to meet credit requirements. Exhaustion was constant, but purpose was stronger.

Along the way, mentors appeared people who recognized her drive and her capacity to uplift others. They encouraged her to pursue her gift for helping people reclaim their strength and potential. That support carried her through advanced degrees in social work and eventually to her doctorate. She went on to spend nearly 25 years as a mental health clinician working with children, abuse survivors, trauma victims, and individuals navigating the complexities of mental illness.

A Holistic and Human-Centered Approach to Behavioral Health

Under Dr. Kurdian’s leadership, ABH has embraced a philosophy that goes beyond traditional clinical models. While many behavioral health organizations prioritize symptom management, ABH focuses on the whole person and the entire family unit. Their wraparound model integrates psychiatric care, therapy, counseling, and therapeutic mentoring into a cohesive ecosystem of support. Whether clients are seen in the office, in schools, at home, or via telehealth, the goal is the same: eliminate barriers and meet individuals where they are physically, emotionally, and culturally.

“What makes ABH different,” she often says, “is the belief that care must be personal, consistent, and community-rooted.” That vision has pushed the organization to redefine behavioral health not as a service, but as a relationship.

Leadership Through Obstacles and the Power of Resilience

Building a behavioral health organization is not without challenges, and Dr. Kurdian has faced them head-on. Navigating complex regulatory environments, addressing workforce shortages, managing financial constraints, and supporting clinicians who shoulder the emotional weight of trauma-based work all demand deliberate leadership.

Her strategy for overcoming these obstacles is both practical and deeply human. She invests heavily in staff development, building a workplace culture where clinicians feel supported, valued, and empowered to grow. She nurtures collaborative relationships with community partners, relies on strong mentorship, and maintains an unwavering commitment to the organization’s mission. Every setback becomes an opportunity to innovate and every innovation becomes a path toward stronger, more resilient care.

“Mission over everything,” she says. “When you stay aligned with your ‘why,’ challenges become stepping stones.”

Innovation as a Bridge to Better Care

For Dr. Kurdian, technology is not a trend it is a tool for equity. ABH integrates sophisticated electronic health records that allow clinicians, psychiatrists, and therapeutic mentors to collaborate fluidly. This ensures that every care plan is comprehensive, coordinated, and responsive to clients’ evolving needs.

But the organization’s innovation extends far beyond digital platforms. ABH’s wraparound care model bridges in-school interventions, community-based therapy, and family participation, ensuring that individuals receive support in the environments where they live, learn, and grow. By aligning technology with human connection, ABH is pioneering a care model that feels both modern and deeply personal.

A Leadership Philosophy Rooted in Balance and Compassion

Dr. Kurdian describes her leadership style as one grounded in balance, compassion, and wellness. She believes that leaders must cultivate their own well-being to effectively support others. Over time, she has come to view employee wellness not as a perk, but as a strategic foundation of high-quality care.

Her philosophy extends far beyond management it shapes the very culture of ABH. The organization is built on empathy, openness, and the belief that every voice matters. Staff are encouraged to grow, seek balance, and prioritize self-care, knowing that their well-being directly enhances the care they provide to clients.

This humanistic approach has not only earned loyalty from her team, but also strengthened the organization’s ability to deliver exceptional services.

Championing Diversity, Empathy, and Inclusion

At ABH, diversity and inclusion are not slogans they are daily practices. Dr. Kurdian intentionally cultivates a workforce that reflects the communities they serve. By creating an environment where every background, perspective, and story is valued, she ensures that clients feel seen and understood.

Empathy is at the heart of ABH’s operational DNA. It shapes how clinicians approach treatment, how teams collaborate, and how leadership decisions are made. In a field where compassion can easily be overshadowed by administrative pressures, Dr. Kurdian continues to center humanity.

Navigating a Rapidly Evolving Industry

Behavioral health is undergoing a transformation, and Dr. Kurdian is navigating these changes with clarity and intention. She identifies four trends that will shape the coming years:

• Integrated behavioral and physical healthcare
• The expansion of telehealth and digital tools
• Workforce shortages and evolving reimbursement policies
• Increased focus on mental health parity and equitable access

Dr. Kurdian believes that embracing innovation, supporting clinicians, and committing to holistic care will allow ABH not only to adapt, but to lead.

Balancing Vision, Compassion, and Growth

As a woman leader in a sensitive and mission-driven field, Dr. Kurdian balances innovation with heart. She views compassion as the foundation of all mental health work, emphasizing that leadership must be both visionary and deeply human.

Her message to her team is simple: “You are the heartbeat of ABH. There is no ABH without you.” By supporting staff, investing in new technologies, and leading with integrity, she ensures that the organization grows with purpose not at the expense of its people, but because of them.

Looking Ahead: Growth, Expansion, and New Possibilities

The future of Advanced Behavioral Health Inc. is infused with momentum. After securing multiple grants in 2025, the organization is preparing to expand its services in 2026, including the opening of a new office in western Maryland. The goal is clear: reach more individuals and families, introduce new programs, and deepen ABH’s impact across diverse communities. This growth reflects a promise to meet people where they are and deliver the compassionate, high-quality care they deserve.

A Message to Women Leaders: Lead with Purpose

For aspiring women leaders in healthcare and behavioral health, Dr. Kurdian offers wisdom born of experience. “Know your ‘why,’ and let it guide you,” she says. “Stay curious, stay committed, and never underestimate your potential. Silence the inner critic and trust your resilience you are capable of changing lives.”

Her journey is evidence of what is possible when purpose is paired with courage. And her story marked by perseverance, empathy, and profound vision continues to inspire everyone who walks through the doors of Advanced Behavioral Health Inc.

• 📌 Visit  Dr. Vera Kurdian 👉   – LinkedIn Profile
• 🌐 Explore Advanced Behavioral Health Inc.   👉 – Company Website

In the world of medicine and education, few leaders embody resilience, vision, and compassion quite like Dr. Elaine M. Wallace, Dean of Nova Southeastern University’s Dr. Kiran C. Patel College of Osteopathic Medicine (KPCOM). Her story is not merely about ascending the ranks of academia; it is about a lifelong commitment to service, innovation, and seizing every opportunity that life presents. From her childhood dream of becoming a doctor to leading one of the most dynamic osteopathic medical colleges in the nation, Dr. Wallace’s journey reflects one of her guiding mantras: “One must always pay attention to opportunity.”  

A Journey Guided by Opportunity

Dr. Wallace’s path to becoming a leading figure in osteopathic medicine began with a simple dream at the age of six, she wanted to be a doctor. That dream, however, took on a new dimension when she discovered osteopathic medicine. Initially preparing for a traditional MD program in Mississippi, she stumbled upon an opportunity that would redefine her career and philosophy.

“Before that, I knew nothing of a profession that could give me the training of an MD, but also the training in neuromusculoskeletal medicine,” she recalls. “Opportunity: I became aware of Osteopathic Medicine.”

After medical school, she opened a private practice in Kansas City, Missouri, but once again, opportunity called her alma mater invited her back to chair the Department of Neuromusculoskeletal Medicine. That decision set off a chain of events that would shape her life’s work.

Reimagining the Future of Osteopathic Medicine

Under Dr. Wallace’s leadership, KPCOM has evolved into a dynamic hub for interprofessional medical education. She recognizes that modern medicine is not static it is constantly changing, increasingly inclusive, and deeply interconnected.

“Medicine is ever changing. One needs to be facile and willing to venture into new things,” she emphasizes. “It is interprofessional; one needs to be inclusive. Medicine needs to have a purpose and a vision.”

At the heart of that vision lies KPCOM’s commitment to serving the medically underserved. Every year, students and faculty participate in outreach missions across the globe from the Galapagos and India to Jamaica, Ecuador, and Amazonian Peru bringing healthcare to some of the most isolated communities on Earth.

But Dr. Wallace’s definition of interprofessional extends far beyond geography. She has deliberately structured KPCOM as an inclusive ecosystem where students in nutrition, health informatics, public health, physical and occupational therapy, audiology, speech-language pathology, and family therapy learn side by side. “Our students live in an interprofessional college,” she says proudly, fostering a spirit of collaboration that mirrors real-world healthcare practice.

Pioneering Pathways and Innovation in Education

One of Dr. Wallace’s most impactful contributions to KPCOM has been her visionary approach to admissions and curriculum development. “Ten or fifteen years ago, every applicant to medical school had a biology or chemistry background. Not so at KPCOM anymore,” she explains.

By introducing bachelor’s programs in public health, nutrition, health and wellness coaching, health informatics, and human performance, Dr. Wallace has opened doors for a more diverse range of students to pursue osteopathic medicine. These programs serve as direct pathways to the medical school, ensuring future doctors bring a broader and more holistic understanding of healthcare.

Breaking Barriers and Leading with Excellence

When Dr. Wallace entered medical school in the 1970s, medicine was still largely a man’s world. Facing gender bias and skepticism, she discovered that excellence was the most powerful antidote to prejudice. “The only thing that battled prejudice was excellence,” she says. “This challenge led me to strive always to be the best.”

That pursuit of excellence grounded in humility and service has defined her career. Today, she leads with quiet strength and an unwavering belief that leadership is about teamwork. “I do not think of myself as a visionary woman leader,” she admits. “I think of myself as one member of a team, all of whom are dedicated to a cause and a movement in the same direction.”

Empowering Communities, Locally and Globally

For Dr. Wallace, the mission to serve is not confined to classrooms or hospitals it extends into communities both local and global. At KPCOM, community engagement is a graduation requirement. Every first- and second-year medical student must complete at least 40 hours of community service, providing care at local clinics, participating in health fairs, and addressing issues such as homelessness and healthcare access.

“Our college is driven by a mission to serve the underserved,” she explains. “Our curriculum in all four years addresses homeless issues, and our faculty hold grants targeting service to the homeless community.”

KPCOM’s international collaborations also continue to expand, with partnerships in Czechoslovakia, Argentina, Austria, and Portugal offering global learning opportunities. Over 250 students travel abroad each year, embodying the college’s mission of compassionate, global healthcare service.

Balancing Technology with Humanity

In a rapidly digitizing medical landscape, Dr. Wallace champions the thoughtful integration of technology with the timeless art of healing. From DaVinci surgical systems and augmented reality histology to holographic anatomy, KPCOM students are exposed to cutting-edge tools. Yet, she cautions against losing sight of the human element.

“The art, however, is remembering that the use of one’s hands in both diagnosis and treatment and the use of one’s kind and honest words must underpin the usage of all technology,” she says. “In the middle of the night, the scared patient wants your hand on theirs and your words to reassure.”

Mentorship, Leadership, and Legacy

Dr. Wallace believes the best way to cultivate leaders is to model the values one hopes to inspire. “You hire current medical professionals who uphold these values,” she says. “One may talk at students all day, but living the values one espouses is truly the key to student emulation.”

Her leadership has inspired countless students particularly women and minorities to believe in their potential. “I do believe women will look at me as a dean and think, I can do that,” she reflects. “I hope that when I am gone, I will be missed for kindness, honesty, listening, a sense of humor, and being a good captain of a tight and mutually respectful team.”

Innovation with Heart: The Kapilla Nourishing Families Clinic

Among Dr. Wallace’s latest initiatives is the Kapilla Nourishing Families Clinic, a pediatric feeding clinic that epitomizes her philosophy of interprofessional, patient-centered care. The clinic brings together professionals from osteopathic medicine, pediatrics, speech-language pathology, nutrition, couple and family therapy, and occupational therapy to create holistic treatment plans for children with feeding challenges.

“The clinic is a team approach, built on mutual respect of the knowledge that each of us brings to the table,” she explains. Similar interprofessional clinics are in development for obesity care and rehabilitation, further strengthening KPCOM’s reputation as a pioneer in integrated healthcare education.

A Legacy of Compassion and Vision

Dr. Elaine Wallace’s story is more than an account of professional success it is a testament to perseverance, empathy, and faith in the power of opportunity. Her journey from a determined young girl with a dream to the dean of one of the nation’s leading osteopathic colleges exemplifies what it means to lead with both heart and vision.

As she continues to steer KPCOM into a future defined by innovation, inclusion, and compassion, Dr. Wallace’s legacy is already secure. She has not only shaped a generation of physicians but also redefined what it means to practice medicine as science guided by hands, heart, and humanity.

And through it all, one of her main guiding principles remains the same: “One must always pay attention to opportunity.”

• 📌 Visit Elaine Wallace👉   – LinkedIn Profile
• 🌐 Explore Nova Southeastern University  👉 – Company Website

In a world where healthcare challenges are becoming increasingly complex, leadership rooted in empathy and collaboration stands out as a beacon of hope. For nearly five years, the Executive Director of the Alzheimer Society of Montreal, Jeane Day, has embodied that very spirit leading with heart, clarity, and an unwavering commitment to human dignity. Her journey is not merely one of professional growth, but of purpose guided by a lifelong passion for social causes and the well-being of others.

From her earliest days, Jeane, was drawn to the intersection of health and humanity. “From the very beginning, I have been driven by a deep interest in social causes and health issues,” she reflects. “At every stage, it has been people’s well-being that has guided my choices.” This intrinsic motivation has defined her path across various domains from paramedical care and pediatric foundations to workplace prevention, mental health promotion, and cognitive health. Each chapter in her journey has been a testament to her belief that the measure of true progress lies in improving lives.

A Mission Rooted in Compassion

Today, as Executive Director of the Alzheimer Society of Montreal, Jeane, leads a team of nearly 60 dedicated professionals united by one mission to support individuals living with neurocognitive disorders and their caregivers with empathy, excellence, and innovation.

The Society’s work extends beyond traditional healthcare. It provides personalized support, peer-led support groups, respite services for caregivers, and cognitive stimulation activities for those living with Alzheimer’s and related conditions. But what makes its approach distinct is its human-centered philosophy blending art, physical movement, and social connection to nurture cognitive well-being.

“Our goal is to alleviate the personal and social consequences of Alzheimer’s disease through interventions that have a lasting positive impact,” she explains. “We also work closely with community partners to create a social safety net for families.”

Under her leadership, the organization has taken part in key provincial consultations, contributing to the National Policy on Neurocognitive Disorders and Alzheimer’s Disease ensuring that real-world insights from patients and caregivers inform public health strategies.

Balancing Vision with Action

Balancing short-term objectives with long-term aspirations is an art one that Jeane has mastered through experience and strategic foresight. For her, leadership means maintaining equilibrium between operational excellence and visionary ambition.

“Our long-term vision is built on continuity, collaboration, and care,” she says. “But every day, we must translate that vision into tangible results whether it’s improving services, supporting our staff, or deepening our community impact.”

Jeane’s leadership style is grounded in collective intelligence an approach that values teamwork, mutual trust, and the cross-pollination of ideas. “By joining forces with our partners and stakeholders, we share best practices and mobilize knowledge that fuels meaningful, high-impact action,” she explains.

Transforming the Organization from Within

One of Jeane’s proudest achievements as Executive Director has been strengthening the organization’s internal culture. “I’ve witnessed how investing in our people changes everything,” she says. “We’ve built a team that is not only skilled and professional but also deeply collaborative and courageous.”

This transformation has redefined the Alzheimer Society of Montreal’s DNA fostering trust, innovation, and a mindset of continuous improvement. Mental health in the workplace has become a central focus, ensuring that the caregivers of caregivers the staff themselves are nurtured, supported, and inspired.

“To me, leadership is not just about strategy; it’s about creating a nurturing environment where everyone feels valued and empowered,” she notes. “When people feel supported, they bring their best selves to work. And that energy directly translates into better care for our clients.”

Leading with Mentorship and Collective Strength

Jeane’s leadership philosophy is built on mentorship, empowerment, and shared vision. “A clear vision is essential, but without a dedicated team that shares that vision, it’s impossible to make it real,” she reflects.

Jeane believes in surrounding herself with people whose strengths complement each other, creating a dynamic environment where creativity thrives. “What I love most is seeing my colleagues grow, thrive, and unlock their potential. Leadership is about truly understanding each person’s strengths and aligning them with meaningful projects.”

Trust, she insists, is the foundation. “It fuels growth, collaboration, and the kind of professional relationships that are grounded in respect and kindness.”

Driving Change Through Innovation and Advocacy

Among Jeane many initiatives, several have left an enduring mark on the Montreal community. One such effort “The Faces of Alzheimer’s It’s All of Us!” was a powerful public awareness campaign that reached thousands through the Montreal metro network. It humanized Alzheimer’s disease by showing the faces and stories behind the diagnosis, as well as the healthcare team supporting caregivers and their loved ones, fostering understanding and empathy.

She also led the creation of the first practical guide for individuals living with neurocognitive disorders and their caregivers, a 24-page booklet offering a more comprehensive approach of the disease and showcasing resources available to families. In 2024, she spearheaded a historic event at the Quebec Parliament, bringing together policymakers, scientists, and advocates to discuss advances in cognitive health and how to translate them into real-world solutions.

Beyond local impact, her vision has expanded globally. The founding of the Powerful Think Tank, an international working group for sharing best practices and innovations in dementia care, reflects her belief in collaboration without borders. “We can’t tackle global health challenges in isolation,” she says. “By connecting with global experts, we multiply our capacity to make a difference.”

A Vision for the Future

Looking ahead, her roadmap for the Alzheimer Society of Montreal is as ambitious as it is compassionate. The organization aims to make its services even more accessible across Montreal expanding respite care, cognitive stimulation programs, and peer support groups, while also strengthening initiatives centered on art, movement, and meaningful social interaction.

“As neurocognitive disorders continue to rise, we must meet this growing need with creativity, compassion, and determination,” she emphasizes. “Our challenge is not just to grow, but to evolve ensuring that what we offer remains relevant, impactful, and anchored in dignity.”

Part of that evolution involves empowering the workforce giving teams the right tools, training, and recognition to succeed. She is also a firm believer in impact measurement as a tool for accountability and improvement. “Impact isn’t just a number; it’s our compass,” she says. “It tells us if we are truly making a difference in people’s lives.”

Her vision extends beyond the city to a world where neurocognitive disorders are recognized as a major public health priority. Through global collaboration and advocacy, she hopes to push for stronger care systems, better prevention, and sustainable funding.

Lessons in Leadership and Legacy

For aspiring leaders in healthcare and nonprofit work, Jeane advice is simple yet profound: “Surround yourself with people who share your vision and your values. True strength lies in collaboration. It is through collective effort that we overcome challenges and celebrate success.”

Jeane believes that leadership, at its core, is a human journey. “It thrives on trust, empathy, and purpose. When we lead with heart and unite around a shared mission, we create change that lasts not just within organizations, but in people’s lives.”

Her mantra “Alone we go faster, together we go further” is more than an expression; it is the essence of her leadership philosophy. Every decision, every partnership, every initiative is rooted in that collective spirit.

The Heartbeat of a Purpose-Driven Life

What keeps her motivated day after day is the energy of her team and the shared commitment to improving care. “The diversity of talents, the richness of ideas that’s what drives me,” she says. “Those moments when perspectives converge and ideas spark that’s where transformation begins.”

For Jeane, leadership is not a title but a responsibility a call to action to make healthcare more compassionate, inclusive, and human. “Progress,” she concludes, “is a shared journey. Together, we build, we grow, and we make a difference.”

And indeed, through Jeane vision, empathy, and unwavering dedication, she is not only transforming an organization but redefining what it means to lead in healthcare proving that when compassion meets collaboration and collective intelligence, leadership becomes a force for lasting change. 

• 📌 Visit Jeane Day👉   – LinkedIn Profile
• 🌐 Explore Alzheimer Society of Montreal  👉 – Company Website

An inspiring conversation highlighting her entrepreneurial journey, leadership insights, and the innovative approach driving Steadfast Insurance’s success.

Can you share your professional journey and the inspiration that led you to co-found Steadfast Insurance? What motivated you to focus on this industry?

My husband, Adam, and I co-founded Steadfast Insurance LLC in 2019 with a shared vision to help families protect what matters most. In the beginning, I focused on life insurance while Adam managed property and casualty. About six months later, a conversation with a mentor changed everything.

She reached out with questions about long-term care insurance (LTCi). I didn’t have the answers, but that moment lit a fire in me to find them. Memories of all four of my grandparents needing extended care came rushing back. None of them had insurance or a plan in place, and our family carried the weight – physically, emotionally, and financially. I helped care for one of my grandmothers firsthand, and I’ll never forget how hard that season was.

That conversation became my “aha” moment. I knew that this was the work God was calling me to do – to help families plan, so they could face future care needs with confidence and compassion. Once I realized there were real insurance solutions to fund that kind of care, I was all in.

From there, I dove deep into learning everything I could about long-term care planning and insurance. I earned three professional designations: CLTC® (Certification for Long-Term Care), CSA® (Certified Senior Advisor), and LTCCP® (Long-Term Care Claims Professional)and began creating educational videos and resources to simplify this complex topic for families and financial professionals alike.

In 2022, I became a part-time CLTC® instructor, training financial advisors on how to engage their clients in meaningful LTC planning conversations. That same year, I launched the Steadfast Care Planning Podcast, where I interview industry experts and advocates about how to navigate aging, caregiving, and extended care with wisdom and grace.

What started as one conversation has grown into a clear mission – to help families protect their future, preserve their options, and experience peace of mind.

What is the core vision and mission behind Steadfast Insurance, and how do you believe your company is driving meaningful change in the insurance sector?

At Steadfast Insurance LLC, we recommend the policies and coverage that we believe will best protect our client’s quality of life if a claim occurs. Our vision with extended care planning is to help families create a plan, fund it, and share it with those they love so they can face the future with confidence, not fear.

Our mission is rooted in education and empathy. We believe clients make their best decisions when they understand their options, so we take the time to teach them what’s available. Every recommendation we make is personalized around the client’s unique situation – health, family dynamics, financial situation, and personal values to protect their quality of life if a claim occurs.

Beyond one-on-one guidance, we’ve built an entire ecosystem of educational resources such as videos, podcast episodes, blog posts, and downloadable guides to help people learn in whatever way suits them best. That commitment to clarity and accessibility has helped us stand out and reach clients nationwide.

We also strive to modernize how long-term care and extended care planning are delivered. Our online health prescreen form allows clients to share sensitive information privately and securely, and Zoom consultations make expert guidance accessible from anywhere. Electronic applications further streamline the process, saving clients time and stress.

Ultimately, Steadfast is driving change by blending compassion with technology bringing human connection and convenience together to make care planning simpler, smarter, and more personal.

As a woman leader in a competitive industry, how do you approach leadership and innovation to keep Steadfast Insurance ahead in the evolving marketplace?

Leadership:
I believe great leadership starts with humility, service, and continuous growth. I’ve been blessed by mentors who’ve supported me both personally and professionally and I try to pay that forward every chance I get. My leadership philosophy is simple: serve others, show integrity, lead with compassion, and give credit where it’s due. Comparison is a trap that robs us of perspective, so I focus instead on progress – how far I’ve come, what’s working, and where I can grow. I encourage others to do the same so they can discover their strengths, develop new ones, and take courageous, measured risks. Confidence and curiosity go hand in hand; one gives you the courage to step forward and the other keeps you learning once you do.

Innovation:
For me, innovation is rooted in curiosity and care. It’s not about chasing shiny new ideas – it’s about improving real experiences for real people. At Steadfast, we’re always asking: How can we make this simpler, faster, or better for our clients? Every mistake is a lesson and every challenge is an invitation to build a more effective, compassionate solution. Staying ahead means staying teachable; always learning, testing, and refining. Innovation doesn’t have to be loud – sometimes it’s as quiet as a better question or a more efficient process.

What have been some of the biggest challenges you’ve faced as an entrepreneur, and how did you overcome them while staying true to your purpose?

Starting and growing a business comes with plenty of obstacles both seen and unseen. Most of my clients come through referrals from financial advisors, so I’ve spent years intentionally building those relationships. That like, know, and trust factor takes time, consistency, and a lot of faith in the process.

There were seasons, especially early on, when I questioned my approach and even my own abilities. My husband often reminded me: it’s about the long game, not the quick win. That mindset helped me stay grounded when progress felt slow.

My faith has anchored me. I believe God placed this work on my heart for a reason – to serve others and guide them through some of life’s most important planning decisions. When I remember that purpose, I can stay steadfast through every challenge.

How is Steadfast Insurance making a difference in people’s lives, and what makes your approach stand out compared to traditional insurance models?

At Steadfast Insurance, we’re not just helping people buy policies, we’re helping them protect their lives, their families, and their peace of mind. Long-term care planning can feel overwhelming, emotional, and often avoided. Our mission is to make it approachable and deeply personal.

We take an education-first approach, guiding clients through the “why” before the “what.” That means helping them understand how extended care could affect their families and finances and how thoughtful planning can provide security, dignity, and choices in the future.

What makes our model stand out is the humanity behind it. We listen first, tailor every recommendation, and walk alongside clients from education to implementation. Our process is collaborative and transparent – we explain every step so clients feel empowered, not pressured.

We’ve also modernized how care planning happens. From online prescreen forms that respect privacy to Zoom consultations and digital applications, we’ve designed a process that’s both compassionate and convenient. This blend of personal connection and innovation allows us to serve clients nationwide without losing the personal touch that defines who we are.

At the end of the day, the difference isn’t just in what we do, it’s in why we do it. Every plan we help create gives families confidence, freedom, and peace of mind when life takes an unexpected turn.

What trends do you foresee shaping the future of the insurance industry, and how is Steadfast Insurance preparing to adapt and lead in that transformation?

The long-term care and broader insurance industry are entering a season of transformation. I foresee continued product evolution with new LTC insurance solutions offering more flexible benefit designs, partial cash indemnity options, creative riders, and caregiver support features that make coverage more adaptable to real-life care situations. We’ll also see more short-term care plans, hybrid policies, and deferred annuities with LTC benefits, giving clients multiple pathways to fund their future care.

Underwriting will become more streamlined and data-driven. Electronic health records, predictive analytics, and wearable technologywill play an increasing role in risk assessment, helping carriers make faster, more accurate decisions with fewer medical exams.

At the same time, technology and AI will continue to reshape how coverage is delivered and managed from digital applications and e-signatures to more intuitive sales and claims platforms that improve both advisor and client experience.

I also anticipate more state-level public LTC programs to emerge, following the example of Washington’s WA Cares Fund. As these programs develop, private insurance will play an essential complementary role, offering flexibility and choice beyond what government plans provide.

Economic realities such as medical inflation and workforce shortages in caregiving will continue to drive costs higher. That makes education and proactive planningmore critical than ever.

At Steadfast, we’re preparing to lead through this transformation by staying on the cutting edge of product innovation and technology, while keeping our focus anchored on people. Our commitment to clarity, compassion, and continuous learning ensures we can help clients navigate this changing landscape with confidence.

What advice would you give to aspiring women entrepreneurs looking to create impact in their industries, and what legacy do you hope to leave as a visionary leader?

Stay faithful to the purpose God has placed on your heart. There will be doubts, detours, and days that test your confidence, but don’t let fear hold you back. Surround yourself with mentors who speak truth into your life, build a community that encourages you, and keep your focus on progress over perfection because comparison steals joy.

Lead with integrity, humility, and courage. Be generous with your knowledge and encouragement. The more you help others grow, the more your own influence expands – naturally and authentically.

As for legacy, I hope mine reflects steadfast faith, compassion, and positive impact. I want to be remembered as someone who used her gifts to serve others – to educate families, empower advisors, and bring clarity and peace to life’s hardest seasons.

If the people I’ve served feel more confident, more cared for, and more prepared for the future because of our time together, then that’s the kind of impact worth building a life around.

• 📌 Visit  Kelly Augspurger👉   – LinkedIn Profile
• 🌐 Explore Steadfast Insurance, LLC  👉 – Company Website

When asked what sparked her passion for teaching, Joan Gillman does not hesitate to trace the roots back to her high school years. Long before she became one of the most respected science educators in New York City, Gillman discovered the transformative power of education by teaching children to play the recorder, tutoring math in small groups, and leading inclusive playground games at her school. She also found joy teaching swimming to children, including those with special needs, and even stepped in as a substitute ballet teacher at a local dance studio. Those early experiences instilled in her a lifelong belief: every child deserves an opportunity to shine, no matter their ability.

It was this commitment to inclusivity paired with her deep curiosity about the natural world that laid the foundation for a career spanning more than four decades. Today, as a beloved science teacher at The Browning School in Manhattan, Gillman continues to bring that philosophy into her classroom, inspiring generations of students to embrace curiosity, creativity, and compassion.

Early Curiosity and Lifelong Passion for Science

Science was a fascination for Gillman long before she stepped into a classroom as an educator. As a child, she experimented with powders and liquids in her bathroom, convinced she would one day discover a new product. Snowstorms became scientific laboratories as she measured accumulation rates with a yardstick and tracked barometric pressure. Alongside her older brother, she built robots from shoeboxes, designed model cities, and constructed elaborate snow tunnels always engineering, always creating.

“I didn’t realize it at the time, but all those projects were helping me develop the same skills I would later pass on to my students,” Gillman recalls. Her natural curiosity, paired with an unwavering love of teaching, became the compass that guided her through her professional journey.

A Philosophy Rooted in Curiosity and Choice

Gillman’s teaching philosophy has evolved with the times, but one principle has remained constant: learning must be hands-on, engaging, and tailored to the child. Since joining The Browning School in 2018, she has taught across multiple grade levels, from second through sixth, and has also taken on advisory roles for middle school students.

Her classrooms are laboratories of curiosity. In fourth grade, students design and launch straw rockets, experimenting with variables like fin shape, nose cone size, and launch angles before redesigning their models based on data. In sixth grade, lessons on natural disasters transform into creative public service campaigns where students can make posters, film PSAs, or even invent board games to teach safety rules.

“I don’t believe in a one-size-fits-all curriculum,” Gillman explains. “By letting students choose the medium that works for them, they not only demonstrate their understanding but also discover their own strengths.”

Her creative flair extends to music as well. To introduce new topics, Gillman often performs original science-themed raps, a tradition her students eagerly anticipate. The approach keeps energy high and reinforces the idea that science is not just to be studied but to be celebrated.

Building Environmental Stewards

Beyond the classroom, Gillman has made environmental education a cornerstone of her work. As a leader of The Browning School’s Green Team, she has guided students in organizing fundraisers, conducting Central Park cleanups, and promoting sustainable habits through weekly “Green Action” signs posted across campus.

The club’s annual Biodiversity Day, featuring guest speakers, workshops, and field trips, has become a highlight of the school year. For Gillman, such initiatives are more than extracurricular they are essential to preparing the next generation to tackle climate change.

“Planet Earth’s survival depends on them,” she emphasizes. “If I can help inspire even a handful of students to become environmental stewards, then I feel I’ve made a meaningful contribution.”

Adapting Through Challenges

Gillman’s resilience as an educator has been tested many times, most notably during the COVID-19 pandemic. When classrooms went virtual, she reimagined her teaching methods to ensure her students remained engaged. She sent lists of household supplies so families could replicate experiments from their kitchens and created interactive demonstrations over video calls. Parents expressed astonishment at her ability to make online science not just tolerable, but exciting.

Years earlier, another defining moment came during the 1986 Challenger disaster. Charged with explaining the tragedy to her sixth-grade class, Gillman realized how deeply teachers shape the emotional and intellectual lives of students. “That day showed me the profound responsibility educators carry,” she reflects.

Harnessing Technology for Engagement

From chalkboards to SmartBoards, Gillman has witnessed the technological evolution of education firsthand. What once seemed intimidating is now indispensable. She seamlessly integrates Chromebooks, interactive boards, and digital platforms like Seesaw, Google Classroom, and Canvas into her lessons, ensuring each age group has tools suited to their needs.

She sees technology as both a blessing and a challenge, noting that artificial intelligence will likely play an increasing role in science education. But her stance is measured: “Technology should enhance learning, not replace the skills students need to develop on their own.”

Mentorship Beyond Academics

Gillman’s influence stretches far beyond textbooks and experiments. Through her advisory role and her leadership with the Green Team, she helps students build empathy, resilience, and a sense of responsibility. A lesson on global water shortages once inspired a sixth grader to spearhead a fundraiser through the club, ultimately raising over $1,000 for water.org.

“These are the moments that show me teaching is about so much more than academics,” she says. “It’s about empowering young people to see themselves as capable of making real change.”

Recognitions and Accomplishments

Over her distinguished career, Gillman has earned numerous accolades. Her curriculum “Straw Rockets are Out of This World” was published by Science and Children in 2013 and later republished in Bringing STEM to the Elementary Classroom. She has contributed to professional texts, including What Teachers Want to Know About Teaching Climate Change, and has been a frequent presenter at national science conferences.

Her work has been recognized by Marquis Who’s Who, which honored her with titles ranging from Top Educator to Lifetime Achievement Award recipient. She was also named the 2017 Urhy Teacher of the Year at the Calhoun School. Most recently, the International Association of Top Professionals selected her as its Top Educator of the Year 2025 an honor she describes as “humbling and exhilarating.”

Beyond accolades, Gillman values the opportunities to connect with peers. “Teaching workshops for fellow educators has been one of the most rewarding parts of my career,” she says.

Looking Ahead

As she looks toward the future, Gillman is focused on helping The Browning School fully implement the Next Generation Science Standards (NGSS) across grades K–8. She also plans to continue leading the Green Team, expanding its initiatives, and sharing her expertise at professional conferences.

She is optimistic about the future of education, envisioning a sector where collaboration, interdisciplinary learning, and environmental consciousness are central. “Learning doesn’t happen in isolation,” she reminds. “Science connects with math, art, literature and ultimately with life.”

Advice to the Next Generation of Educators

For aspiring teachers, Gillman offers three pieces of advice. First, never stop learning Professional development is key to longevity and enthusiasm in teaching. Second, keep a sense of humor. “Some days will test you, but humor will carry you through.” Finally, lean on your colleagues. “You are part of a community of professionals. Do not be afraid to ask for help.”

Teaching, she acknowledges, can be exhausting. But the rewards far outweigh the challenges. “There’s nothing more fulfilling than seeing a child’s face light up when they understand something new.”

A Life Balanced by Music

Outside the classroom, Gillman finds balance through music. A skilled violinist and pianist, she plays in orchestras and continues to hone her craft. Music, she says, provides her with perspective: “When I struggle with a difficult piece, it reminds me of my students wrestling with new concepts. It deepens my empathy.”

Conclusion

For more than 40 years, Joan Gillman has devoted her life to education, weaving together science, creativity, and compassion. Her classrooms are places where rockets fly, disasters become learning opportunities, and environmental advocacy begins with a single idea. Recognized internationally for her contributions, she remains grounded in the simple joy of helping each child discover their potential.

In an era where education faces constant challenges, Gillman’s career is a testament to resilience, innovation, and heart. She embodies what it means to be a true leader in the field, one who does not just teach science but ignites a passion for learning, caring, and
creating a better world.

📌 Visit  Joan Gillman👉   – LinkedIn Profile

In the heart of every great leader lies a story one built on purpose, resilience, and an unrelenting drive to create change where it is most needed. For Dr. Nicole Odom-Hardnett, founder and CEO of Focus Point Behavioral Health, that story began with a deep awareness of human struggle the quiet battles that so many face without access to the right kind of care. What began as a vision to provide compassionate, person-centered treatment has grown into a transformative movement that redefines behavioral health services across communities.

The Journey of Purpose

Dr. Odom-Hardnett’s journey into behavioral health was born out of empathy and observation. Early in her career, she recognized a troubling pattern people seeking help were often placed into one-size-fits-all programs that did not acknowledge their individual stories. She saw how depersonalized care could leave people feeling unseen and unsupported. Determined to change that, she founded Focus Point Behavioral Health with a mission to deliver care that feels deeply human personalized, respectful, and compassionate.

“Too often, people are given a standard program that doesn’t fit their real needs,” she explains. “I wanted to create a place where healing is not about labels, but about restoring dignity.”

At Focus Point, every client’s story matters. Under Dr. Odom-Hardnett’s leadership, the organization has built an ecosystem of support designed not just for recovery, but for lasting transformation. It’s a philosophy that sees behavioral health as more than treatment it’s empowerment.

A Mission Rooted in Humanity

The core mission of Focus Point Behavioral Health is simple yet profound: to meet people where they are and help them move forward in healing. For Dr. Odom-Hardnett, this means treating the whole person mind, body, and spirit rather than focusing solely on diagnoses.

“Leadership, to me, is about restoring control and dignity,” she says. “When people feel seen, they begin to heal.”

This philosophy is reflected in every aspect of Focus Point’s approach. Programs are designed not just to treat, but to nurture confidence, independence, and hope. The organization’s model blends therapy with practical life support, ensuring that clients are equipped not only to recover, but to rebuild their lives with purpose.

Setting a New Standard in Behavioral Health

In an industry that is both sensitive and vital, Dr. Odom-Hardnett has emerged as a pioneer. At Focus Point, the emphasis is on compassion without compromise treating clients like family while adhering to the highest professional standards.

The organization’s CARF accreditation a prestigious mark of quality and accountability stands as testament to its commitment to excellence. “Achieving CARF accreditation demonstrates that our care meets rigorous national standards,” she notes. “It tells our clients and community that they can trust us to provide safe, effective, and ethical treatment.”

Focus Point’s programs integrate counseling with real-world support: from DUI/DWI assistance to job readiness programs and psychiatric rehabilitation. By addressing the social and emotional dimensions of recovery, the organization is proving that outpatient care can be both clinically sound and deeply compassionate.

Overcoming Challenges as a Woman Leader

The road to leadership has not been without obstacles. As a woman and often the only woman of color in executive healthcare circles, Dr. Odom-Hardnett faced systemic barriers that tested her resolve. Her ideas were sometimes overlooked, and her leadership style was measured against a different standard.

Yet, she turned adversity into agency. “I focused on letting results speak for me,” she reflects. “I built credibility through outcomes and cultivated allies who valued diverse perspectives.”

Her strategy extended beyond personal success she became a champion for inclusion, mentoring and sponsoring other women and underrepresented professionals. By nurturing diverse leadership pipelines, she has helped shape a more equitable healthcare culture.

Most importantly, she leads authentically not by emulating traditional norms, but by embracing empathy, collaboration, and strategic vision as her core strengths. “True leadership isn’t about fitting in,” she says. “It’s about standing firm in your purpose.”

Innovation that Transforms Lives

Under Dr. Odom-Hardnett’s leadership, innovation is not a buzzword it’s a daily practice. Focus Point Behavioral Health has embraced technology and modern therapy models to make mental health care accessible and effective

Through telehealth services, clients can receive counseling from home, eliminating barriers such as transportation and stigma. The organization also integrates medication-assisted treatment with individualized counseling, ensuring a holistic approach that supports both physical and mental well-being.

The psychiatric rehabilitation program further extends Focus Point’s impact by equipping clients with life skills, social support, and employment opportunities. “Recovery isn’t just about staying sober it’s about building a full, healthy life,” says Dr. Odom-Hardnett.

Empowering Women and Redefining Leadership

Being recognized as a “visionary woman driving change” holds deep meaning for Dr. Odom-Hardnett. For her, the honor is not just about personal achievement it’s about visibility and representation.

“This recognition means that our work is making a difference,” she shares. “I want other women to see that leadership does not have to look one way. We can lead with empathy, make bold decisions, and still build strong, sustainable organizations.”

Through mentorship, public speaking, and community engagement, she continues to inspire women in healthcare and beyond to embrace their voices and step into positions of influence.

Building Bridges with Communities

Focus Point’s success is built on connection not only with clients but with the communities they come from. Dr. Odom-Hardnett’s team actively participates in health fairs, school programs, and local outreach events, promoting mental health awareness and breaking down stigma.

“Education is a powerful tool,” she emphasizes. “When people understand that treatment works and help is available, they start to see behavioral health differently as a part of overall wellness.”

By showing up, sharing resources, and fostering open dialogue, Focus Point has become a trusted community partner one that transforms understanding into action.

The Road Ahead: A Vision for the Future

Looking forward, Dr. Odom-Hardnett envisions a future of growth, accessibility, and deeper impact. Over the next five years, Focus Point Behavioral Health plans to expand its reach particularly to underserved and rural populations that often lack quality mental health services.

The organization aims to strengthen its telehealth capabilities, broaden holistic wellness programs, and forge partnerships that connect clients to housing, job training, and community resources.

Her goal is for Focus Point to stand as a national model of integrated behavioral healthcare one that inspires others to lead with both compassion and innovation.

Values that Define a Leader

Dr. Odom-Hardnett’s leadership is grounded in three core values: integrity, compassion, and resilience.

“Integrity ensures that every decision serves our clients and community,” she says. “Compassion keeps us human in a field that can easily become clinical. And resilience reminds us that every challenge is an opportunity to strengthen our mission.

She also embodies the philosophy of servant leadership empowering her team to innovate, take ownership, and grow. “A leader’s legacy isn’t measured just by what they build, but by how many others they uplift,” she says.

Words of Wisdom for Future Women Leaders

For aspiring women leaders in healthcare, Dr. Odom-Hardnett’s advice is both practical and profound: lead with courage, persistence, and authenticity.

“Don’t wait for permission,” she urges. “Step forward with confidence, seek mentors, and remember that every obstacle you face becomes the foundation for others to rise upon.”

Her journey stands as proof that impact is not born from perfection, but from unwavering persistence and purpose-driven action.

A Legacy of Healing and Hope

Among her many accomplishments, earning CARF accreditation remains a proud milestone, reflecting the organization’s commitment to excellence. Recently, Focus Point expanded into Texas, extending its compassionate model of care to new communities while maintaining the standards that define its success.

Looking ahead, new initiatives are on the horizon from employment readiness programs to expanded telehealth access all designed to blend behavioral health with empowerment and community development.

For Dr. Nicole Odom-Hardnett, healing is not simply about recovery; it’s about rebuilding lives, restoring confidence, and redefining what care looks like. Her legacy is one of vision, heart, and empowerment a reminder that true leadership begins with compassion and grows through service.

As she continues to lead Focus Point Behavioral Health into the future, one thing is certain: her work is more than an organization it is a movement, transforming behavioral health into a space of dignity, connection, and lasting hope.

🌐 Explore Focus Point Behavioral Health👉 – Company Website

In the fast-moving corridors of Nigerian business, where volatility in markets and unpredictability in policy shifts often test the resilience of companies, one finance leader stands out for her ability to combine discipline with innovation. Nkechi Igbokwe Ojeyokan, the Chief Financial Officer of Berger Paints Nigeria Plc, has built her reputation as one of the most strategic CFOs redefining what financial leadership means in 2025.

Her journey from a young finance graduate in the UK to the executive suite of one of Nigeria’s most respected manufacturing companies is not just a chronicle of steady career progression it is a case study in adaptability, foresight, and the power of finance to influence corporate destiny.

The Making of a Finance Leader

Nkechi’s story begins with a rigorous academic grounding. In 2007, she earned an MSc. in Finance and Investment at the University of Ulster, Coleraine. Like many ambitious young professionals, she cut her teeth in temporary roles in accounts receivables in the UK before returning home to Nigeria. That decision set her on a trajectory that would eventually establish her as one of the country’s leading voices in finance.

In 2009, she joined Nigerian Breweries Plc, a member of the Heineken Group and one of the largest companies in West Africa. Her entry role as a Financial Control Analyst gave her a first real taste of what corporate finance demanded: accuracy, speed, and insight. She handled product variance analysis, functional expense reporting, and deviation commentaries tasks that sharpened her analytical eye and taught her how numbers tell a story far beyond ledgers.

As she rotated through roles including Interim Payment Accountant and Internal Audit Assistant she developed a well-rounded skillset. Vendor payments, ERP migration, audit preparation, and the creation of a key control framework exposed her to a wide spectrum of business operations. These years built the foundation for her ability to see finance not just as an administrative function, but as a lens for understanding the entire business.

Rising Through the Ranks

By 2012, Nkechi was promoted to Business Unit Controller for Lagos, a role that placed her closer to management decision-making. Suddenly, finance was no longer about reporting past performance it was about shaping future outcomes. She partnered with business leaders, embedded controls, and ensured financial integrity aligned with operational goals.

Her upward trajectory continued in 2015 when she was appointed Business Controller for the West Zone. Here, she managed financial operations across seven sales regions in eight states. The scale was staggering: managing credit of ₦9.2 billion to generate revenues exceeding ₦124 billion by 2019.

Under her leadership, Nigerian Breweries achieved remarkable cost discipline and revenue growth. Bad debt levels were maintained at less than 0.05% of revenue. Through rigorous budget monitoring, she delivered savings of 15% against planned spending. Control compliance stood consistently above 90% from 2017 to 2019. But perhaps just as importantly, Nkechi honed her skills as a leader of people mentoring direct reports, driving performance management, and learning how to inspire teams to deliver at scale.

A Defining Chapter at Champion Breweries

If her years at Nigerian Breweries were about honing her craft, her tenure at Champion Breweries Plc was about transformation. In 2020, she was appointed Finance Director of the Heineken-owned company a promotion that came with steep challenges.

The world was in the grip of the COVID-19 pandemic. Nkechi, now a mother of two young children, relocated across Nigeria to assume her new role. Beyond finance, her responsibilities expanded to include Procurement and IT functions she had no prior experience in.

It was a trial by fire. Yet, under her leadership, Champion Breweries thrived. Between 2020 and 2022, revenue surged by 77% and net profit skyrocketed by 841%. She introduced pricing and discount strategies, optimized distribution costs through investments in logistics, and doubled the company’s cash balance.

Governance improvements were equally significant: policies were updated, customer contracts revised, risk registers overhauled, and fixed asset verification completed. A 2 billion loan was secured from the Bank of Industry at a single-digit interest rate, fueling critical projects. Most impressively, she led a team of 13 professionals across Finance, Procurement, and IT, molding them into a cohesive, high-performing unit.

This chapter, Nkechi recalls, was the defining moment of her career. It forced her to expand beyond her comfort zone, to lead with urgency, and to rely on collaboration and resilience. It also deepened her understanding that finance leaders must be business leaders first.

Driving Growth Across Industries

By 2023, Nkechi transitioned to The Big Bottling Company, a member of the AJE Group, as CFO. The challenge this time was market re-entry. She negotiated with vendors to restore supply chains, engaged bankers to reinstate loans, and crafted financial plans to stabilize the business. Managing a cross-functional team spanning Finance, IT, and HR, she ensured the company was positioned for sustainable performance.

Her tenure here reinforced one of her core strengths: navigating volatility with calm, precision, and creativity. Whether through working capital management, stakeholder engagement, or vendor relationship rebuilding, Nkechi demonstrated that the CFO role extends well beyond numbers.

The Berger Paints Era

In 2024, Nkechi accepted the role of CFO at Berger Paints Nigeria Plc, a company with a legacy as vibrant as its products. Berger Paints, listed on the Nigerian Exchange, is a pioneer in paint and allied manufacturing. For Nkechi, the role represents both a culmination of her career and a new frontier.

The results under her leadership have been transformative. Revenue grew by 36% in 2024 compared to 2023, while profit after tax climbed 31%. Gross profit margins improved by 10%. She reduced financial reporting timelines from ten working days to three, introduced weekly and monthly dashboards, and optimized working capital through inventory management.

Leading a team of seven finance professionals, she has fostered a culture of accountability and performance. At Berger Paints, she is not just a steward of the balance sheet she is a strategist driving growth, profitability, and long-term sustainability.

Redefining the CFO Role in 2025

The modern CFO is no longer a back-office guardian of books. In 2025, the role is defined by strategy, risk management, regulatory compliance, and technological adaptation. Nkechi embodies this evolution.

She engages actively with functional heads to highlight performance gaps and drive timely corrective actions. She keeps herself informed through professional memberships and industry networks, ensuring her knowledge of compliance, governance, and technological trends remains current. Just as crucially, she prioritizes people development, mentoring her team to achieve both organizational and personal career goals.

For her, the CFO role is about partnership with the CEO, with the board, and with every function of the business. Finance is the anchor, but strategy is the sail.

Principles and Resilience

At the heart of Nkechi’s leadership are two core principles: quality and business knowledge. Accuracy in financial data, she insists, is the bedrock of good decision-making. Equally, an intimate knowledge of the business allows finance professionals to spot anomalies, understand cost drivers, and make recommendations that truly matter.

Her resilience is rooted in perspective. She reminds herself that she is never alone many professionals face similar pressures. By staying organized, prioritizing key tasks, and keeping communication channels open, she maintains focus even in high-pressure situations.

Mentorship and Giving Back

Nkechi’s success has been shaped by mentors, particularly during her time at Nigerian Breweries. A structured mentorship program provided her with clarity, guidance, and a roadmap for career progression. Today, she pays that forward. She mentors young professionals, encourages them to define career paths, and challenges them to develop the skills and focus required for leadership.

For her, mentorship is not just about giving advice it is about opening doors, sharing experiences, and instilling confidence in future finance leaders.

Lessons from Risk and Volatility

The 2023-naira devaluation and rising inflation rates posed one of the toughest financial risks of her career. With raw material and energy costs soaring while consumer purchasing power declined, pricing strategies alone were insufficient. Instead, she championed alternatives: sourcing substitute materials, adjusting production schedules, and introducing new products.

The episode reinforced a critical lesson: agility is non-negotiable. In today’s business environment, leaders must always prepare alternatives to pivot swiftly when circumstances change.

Advice for Tomorrow’s CFOs

For finance professionals aspiring to become strategic CFOs, Nkechi offers five guiding principles:

Know the business—finance leaders must understand their industries beyond the numbers.

Build strong teams—engaged, motivated people deliver sustainable results.

Network and learn—stay connected with peers, associations, and industry trends.

Be a true partner—work with functional heads, hold yourself accountable, and uphold the highest standards.

Think long-term—build strategies that deliver on both immediate and future company goals.

The Legacy of a Strategic CFO

In the world of finance, few roles are as pivotal as the CFO’s. Yet few leaders manage to transform the role into a lever for organizational growth, resilience, and innovation. Nkechi Igbokwe Ojeyokan has done just that.

Her career is a blueprint for the future of financial leadership rooted in strong technical expertise, expanded through strategic thinking, and elevated by people-centered leadership. At Berger Paints Nigeria Plc, she is proving that the CFO of the future is not just a numbers custodian but a strategist, mentor, and visionary.

As 2025 unfolds, Nkechi stands as a symbol of what finance can achieve when it is bold, forward-looking, and deeply attuned to the business it serves. She is, without question, one of the most strategic CFOs reshaping the role of finance in Nigeria and beyond.

• 📌 Visit Nkechi Igbokwe Ojeyokan👉   – LinkedIn Profile
• 🌐 Explore Berger Paints Nigeria Plc 👉 – Company Website

Elinor Stutz, International Best-Selling and Evergreen Author, Top 1% Influencer, and
Inspirational Speaker, is renowned for breaking barriers in sales and leadership. Defying
the notion that “women can’t sell,” she became the top producer at every company she
worked for. Known as “The Walking Miracle” after surviving a broken neck, she leads
Smooth Sale with the empowering motto: “Believe, Become, Empower.” Her book Nice
Girls DO Get the Sale is a global bestseller and timeless classic, while her blog ranks
among the world’s top sales resources.

Here are the key highlights from the interview:

Tell us about the inception story of Smooth Sale. What inspired you to establish the organization, and what vision guided its foundation?

My sales career began with blatant discrimination due to being a female ahead of my time. My first job entailed mind-boggling efforts to get me to quit, but all the while, my clientele referred to me as ‘A breath of fresh air.’ Without training, by the fourth month, I became the top sales producer for the ‘games’ to grow uglier.

At the end of each year, over eleven years, management gave my hard-earned accounts to the men and tripled my quota for the following year. The only good news is that I became aware of ‘How to sell myself on interviews.’

Upon exiting my sales career, I was stopped at a red light when my life changed forever. Slammed into the rear of my car by another, I could feel my brain swaying in my head. No doctor wanted to touch me. For ten years, I was in dreadful pain, needing to put the back of my head in a noose, hanging from a door knob so that I could lie on the floor to relieve some of the pain. Ten years later, as a passenger on a rainy night, we encountered a second accident had me transported by an ambulance to the hospital.

It was while lying on the gurney as I was awaiting admission to the hospital, that a brilliant gold light encased my entire body, and then two visions, one after the other, appeared before me that would change my life forever. The first vision pictured me being a speaker, to which I whole-heartedly agreed. The second vision showed my life report card – high marks on the left-hand side, but completely blank on the right side, entitled ‘Community Service.’ I immediately pledged, in

my mind, to begin giving back to communities any way I could, but (being a sales negotiator), I added: ‘To give my best, I need to walk out of the hospital on my own!’ A blink of a gold light indicated to me that I would recover.

It was in the hospital ICU, upon recovering from surgery due to having endured an ‘irreparable broken neck,’ and being deemed ‘the Walking Miracle,’ that I knew that I was finished with corporate. My near-death experience highly motivated and inspired me to mentally lay out the plan for my third entrepreneurship, Smooth Sale; the definition being, ‘Earning a returning and referring clientele.’’

I have to date enjoyed an extra 23 years of life, and my commitment to serving communities is still alive today—the purpose of the Smooth Sale Blog is to help readers advance their careers and businesses. As a collaborative person, leaders in varying industries contribute content based on their experiences, helping to provide a wider array of insights from their unique experiences. The appreciation and opportunities due to the project are far greater than I could ever have imagined.

Every business has its share of hurdles in the beginning. What were some of the key challenges you faced in building Smooth Sale, and how did you overcome them?

I began with a symbolic ‘blank piece of paper’, not knowing the executives’ willingness to take a chance on a female sales trainer –the possibilities were almost zero. However, I became familiar with and admired the head of the Chamber of Commerce in our town, and I asked her for a meeting. Slowly but surely, the introductions she provided helped me to transform my knowledge into a fun and prosperous sales training program.

My technique is to ask open-ended questions for learning and to realize a better path forward. Accordingly, I created sales training materials for entrepreneurs and sales teams. My style was to ask questions upfront, such as, ‘How do you attract prospects’ attention?’

Another vital element is to share appropriate short stories from experience that produce laughter and the desire to learn more. Glowing testimonials came from both entrepreneurs and Silicon Valley sales teams that I had the privilege of training. I can proudly say that every session concluded with appreciation and applause.

The good and bad news is that the rave reviews did not follow upon moving North. Upon introducing myself as a sales trainer at a new event, the jeers were unimaginable. Thankfully, someone took me aside to say, ‘To establish credibility, you must write a book!’

My phone was silent, so there was nothing to lose with much to gain. All the horrific corporate stories came to mind; my goal was to reveal to readers how I was able to stand my ground and also ‘up the game’ so that they could do the same.

The manuscript broke many records, as did the formal publication of the book: The first publishing house agreed to publish the manuscript. The book was featured in TIME Magazine, and I appeared on ABC-TV News.

Nice Girls DO Get the Sale: Relationship Building That Gets Results very quickly became an International Bestseller. The ultimate achievement is that the book is Evergreen – among the classics!

Can you share your personal leadership journey? What experiences and turning points shaped your path as a leader in the business growth and sales transformation space?

Childhood was the perfect practice for what was to be. As a child, I was always inquisitive, relying on the question, ‘Why?’ For example, at age 10, I asked to sell Girl Scout cookies door-to-door. My mother told me it was unsafe to do so and to give the issue some thought. Accordingly, I thought of every possibility I could. At dinner, I let it be known that I gave much thought to my request and have one question. If it’s unsafe for me to sell Girl Scout cookies door-to-door, then why is it okay for you to do the same for the March of Dimes?’

The next morning, my very first prospect was an elderly lady. She kindly told me that her doctor gave her strict instructions to omit sugar from her diet; therefore, she was unable to purchase any cookies from me. The woman then politely closed the door.

However, I stood on the porch debating ‘whether to ask a question or not,’ my mother wasn’t certain what was going on with me as she was observing. About ten minutes later, the woman reopened the door to ask if I had a question. I then asked if she had any nieces, nephews, or grandchildren. Surprised, she said, “Yes, I do!’ I then asked, ‘Don’t you think they might visit more often if you kept a supply of snacks and treats in your pantry?’

Astonished, the woman looked at my mother while pointing at me to say, ‘Wow, she is good!’ She then purchased ten boxes of the Girl Scout cookies.

On a more disturbing front,  growing up among bullies, I learned how to not only defend myself but also turn the tables on them, despite being smaller and not nearly as strong. Our selection of words is vital for standing our ground, plus influencing clientele. 

The daily practice gave me the knowledge and the courage to stand up in the corporate arena for what was right. I’m one who took two different employers to court because they were attempting to cheat me out of bonuses that I rightfully earned. Each time, the judge banged the gavel so hard that most people in the courtroom jumped, as they exclaimed, ‘Pay her the money today!’

How have you personally driven innovation and transformation through your vision and leadership at Smooth Sale? Can you share a specific example where your approach created a significant impact?

To date, I have enjoyed an extra 23 years of life. My commitment is always with me to serve communities at large. The purpose of the Smooth Sale Blog  is to help readers advance their careers and businesses. As a collaborative person, I have others contributing content, helping to provide a wider array of insights and stories depicting how to advance one’s career and other endeavors. The appreciation and opportunities due to the project are far greater than I could ever have imagined.

How would you describe your personal leadership style, and in what ways do you nurture creativity, resilience, and emotional intelligence in the people you work with?

Long ago, a marketing expert advised that I drop being so highly competitive to become collaborative. The idea was frightening, but I was willing to give it a try. Almost magically, opportunities seemingly began to appear. Incorporating my sales style, I always encourage asking a question upfront to learn ‘why’ someone might want to work with me. The question has the other person speaking first so that I can ask questions as needed for a fuller understanding upfront.

Next, I ask more questions relating to how they see their progression forward and how they potentially view our working together and the benefits we may all derive from the collaborative effort. Finally, I have the necessary information to realize how to frame my experience to their interests and needs for us to find a meeting of the minds.

What does the future roadmap look like for you and Smooth Sale? Are there any upcoming initiatives, goals, or expansions you’d like to highlight?

I’m the creative type, so ideas are always with me. For now, the collaborative effort online, primarily via LinkedIn, is how I meet and connect with people globally, to realize with whom to connect, why others reach out to me for a connection, and ultimately, explore new possibilities.

In your view, what are the most essential skills or qualities leaders will need to thrive and make a meaningful difference in the future?

Our future is rapidly changing for how we will live and work. Curiosity is a critical component as it encourages one to learn about the latest findings concerning business, plus how regulations affect it. Next, one needs to connect the dots from their learning regarding the news, personal conversations, articles, and posts, and the outcomes of one’s efforts.

Moreover, not everyone is technically savvy, making it more critical to collaborate with others as Agentic AI and Robotics are seemingly taking over the workspace environment. More than ever, it is vital to be of a collaborative mindset both in the corporate environment as well as entrepreneurial endeavors to perform and serve others to one’s best.

Is there a personal message or guiding philosophy you’d like to share with our readers that best reflects your vision, values, and purpose as a leader?

One of my sayings is, ‘Our worst experiences can be our gifts in disguise when we are willing to learn from them.’

For example, being bullied daily as I was growing up, pointed me toward speaking to my reflection in the mirror in my room. I would take all the negative commentary directed at me to relay the pros and cons of what was stated, and for ideas to come to mind on how to proceed. And all the while, I would observe my facial expressions, hand gestures, and body language as my reflection, as I carried on the conversation. All of it proved to be outstanding sales training, unbeknownst to me at the time.

And of course, my commitment during my near-death experience to serve communities saved me to save others. Discrimination against women never stopped. Accordingly, the online blogging effort became my method for helping my audience to reach their goals and for me to enjoy my work on an ongoing basis. I feel privileged to be living my second life!

• 📌 Visit Elinor Stutz👉   – LinkedIn Profile
• 🌐 Explore Smooth Sale👉 – Company Website

From the very beginning of academic journey, Liliane Mubanga vision was clear to become a lawyer. The spark was ignited the moment she stepped into law school, driven by a deep passion for justice and advocacy. Upon completing her university studies, Liliane wasted no time. Determined to pursue the profession that resonated most with her values and ambitions, she took the necessary steps to register with the Bar.

As Liliane immersed herself in the legal world, certain areas of law began to fascinate her more than others. This growing interest gradually shaped the direction of her career, leading Liliane toward the highly specialized paths she follows today.   

A Sudden Turn into Leadership

In 2005, a pivotal moment arrived when the founder of  Thambwe-Mwamba &associates law  firm entrusted her with its management. Stepping into this leadership role demanded more than legal expertise it required mastering new skills in human resources to build a team of the best talents, capable of meeting the high expectations of their clients.

Equally, Liliane understood the importance of marketing the firm’s image. Liliane refined its positioning, sharpened its focus, and ensured its services were aligned with evolving client needs. This period marked the beginning of her transformation from a practicing lawyer to a visionary leader, balancing professional excellence with strategic growth.

The Influence of Her Father’s Words

Liliane career focus on real estate development and commercial law was not a random choice it was deeply personal. The guiding words of her father, “The best investment is in real estate,” stayed with Liliane and shaped her career path. Even without an architectural background, she immersed herself in understanding the industry, driven to support those who brought physical spaces and projects to life.   

At the same time, Liliane interest in business law led her to specialize in creating companies with different legal structures. Liliane recognized that helping entrepreneurs set up their businesses while protecting their private assets was the foundation for long-term success.  

Never content to rest on existing knowledge, Liliane pursued advanced training in financial analysis, with certification now within her grasp. She acknowledges that instinct and intuition play a large role in her professional decision-making, always listening closely to her inner compass.

Adapting to Change in Law and Business

In the legal profession, change is a constant. Legislation evolves, industry practices shift, and client demands grow more complex. Liliane believes that lawyers must not only keep up with these developments but anticipate them.

The firm’s strategy, which she promotes, consists of identifying niche areas in which each lawyer can deepen their knowledge and strengthen their expertise while remaining in step with legal and commercial developments. Even when circumstances force them to fall behind, the firm’s culture of continuous learning enables them to quickly catch up. “Learning is in our DNA,” she often says, summing up their commitment to staying at the forefront.

Overcoming Fierce Competition and Political Challenges

Leadership in the legal field comes with its challenges, and Liliane has faced them head-on. Fierce competition is an expected reality, but political interference in client relationships presents a more delicate challenge.

There have been moments when political actors swayed clients away from the firm. Yet, time and again, some of those clients returned, realizing they could not find the same level of competence and dedication elsewhere. Through perseverance, dignity, and an unwavering commitment to excellence, Liliane and her team have built a reputation for truly understanding client needs and delivering results that inspire loyalty. 

Staying Competitive in a Rapidly Changing World

For Liliane, the key to remaining competitive lies in an insatiable thirst for learning. Liliane and her team actively engage in training programs, seminars, and professional debates, using these opportunities to explore new areas and refine existing strengths.  

She embraces challenges that demand deep reflection and innovative solutions, believing they not only improve client service but also keep the firm dynamic and forward-thinking. This approach allows the firm to adapt quickly to changes while staying true to the principles that have fueled its success.

Guidance for the Next Generation of Lawyers

When advising young professionals entering the corporate and real estate law sectors, Liliane emphasizes the importance of being a lifelong learner. “Knowledge is acquired every day,” she notes, encouraging newcomers to cultivate curiosity and self-reflection.

Liliane reminds them that a lawyer’s best advertisement is a satisfied client and their harshest critic is a dissatisfied one. This dual truth should inspire a constant drive to improve. Above all, she urges young lawyers to approach the profession with humility, discipline, and a readiness to evolve.

Skills That Define Modern Legal Excellence

In Liliane view, success in today’s legal profession demands more than technical skill. Lawyers must be serious, disciplined, and open to questioning even their most established knowledge. Strong interpersonal relationships, empathy, and the ability to truly understand client needs are as critical as legal acumen.

Liliane philosophy blends professionalism with humanity, ensuring that legal advice is not just correct, but also practical and aligned with clients’ real-world realities.

Looking Ahead: The Next Decade in Law

Liliane foresees significant changes in the legal sector over the next five to ten years. As societies evolve, laws and regulations will need to adapt, and human interactions will remain complex and, at times, conflict-driven.

Liliane sees a growing need for lawyers to act not only as legal interpreters but also as guides, problem-solvers, and mediators’ roles that require empathy as much as intellect. Her mission is to continue offering clarity and solutions, helping clients navigate uncertainty toward more harmonious outcomes.

A Legacy of Competence and Humanity

When asked how Liliane would like to be remembered, her answer is humble: she hopes to be seen as competent in her field and deeply human in her approach. This combination of skill and compassion is the foundation upon which she has built her career and reputation.

Liliane work is not merely about winning cases or closing deals it is about leaving clients better off than when they arrived, and contributing to a fairer, more functional society.

A Word of Gratitude

Above all, Liliane is grateful to those who read her story, to the colleagues and partners who share her professional passion, to her family for their constant support, and to the clients who have entrusted her with their most important legal matters.

Liliane journey is marked by dedication, adaptability, and a deep respect for the law’s role in shaping communities. She continues to push forward with the same passion that first brought her into the legal profession, carrying with her the values that have defined her success: competence, perseverance, and humanity.

• 📌 Visit Liliane Mubanga👉  – LinkedIn Profile
• 🌐 Explore Cabinet d’Avocats Thambwe Mwamba & Associés👉 – Company Website

Clāra Ly-Le, Founder and Managing Director of EloQ Communications, a leading PR and marketing agency in Vietnam, has over a decade of experience blending sharp business insight with a bold, innovative approach that challenges industry norms. Alongside her leadership at EloQ, she serves as Vice Dean of the Faculty of Public Relations and Communications at Van Lang University, where she bridges academia and industry by equipping students with real-world skills and driving the professional growth of Vietnam’s PR sector. Respected as both an industry leader and an educator, Clāra is dedicated to nurturing talent and shaping the future of communications.

Here are the key highlights from the interview:

Q1. Brief the inception story of your organization? What inspired you to establish ELoQ Communications?

I am Clāra Ly-Le. EloQ Communications was born out of my vision to bridge global best practices in public relations with the unique cultural and market dynamics of Vietnam and the ASEAN region. I saw a clear gap that, while Vietnam’s communications industry was vibrant and full of potential, many brands, both local and international, struggled to connect authentically with Vietnamese audiences, and local agencies often lacked a truly global outlook.

In 2018, I founded EloQ Communications to address this need. From day one, our mission has been to combine strategic insight, creativity, and cultural sensitivity to help clients tell their stories in ways that resonate both locally and globally. Today, EloQ is a multi-award-winning agency serving clients from startups to Fortune 500s across ASEAN, helping brands tell their stories with clarity, creativity, and cultural intelligence.

Q2. What are the initial challenges that you faced during the inception and how did you overcome those challenges?

At the start, the challenge was shifting mindsets in Vietnam’s PR industry from transactional, pay-for-play media to ethical, strategic communication. We invested time in educating clients on the long-term value of authentic storytelling and relationship-building. Another hurdle was earning credibility as a young agency among established competitors. I overcame this by leveraging my PhD expertise, international network, and proven results to build trust. By staying transparent, delivering measurable outcomes, and upholding high professional standards, EloQ established itself as a multi-award-winning agency known for integrity, creativity, and cultural intelligence across Vietnam and ASEAN.

Q3. Can you share your leadership journey and what inspired you to become a leader in your field?

My path to leadership has been about adaptability and vision. I embrace a collaborative style, empowering people to bring their ideas forward and own their results. What inspires me most is seeing both my team and clients grow, whether that’s a young professional gaining confidence or a brand finding its authentic voice. Leadership, for me, is about creating an environment where trust, creativity, and shared success thrive.

Q4. What key qualities do you believe are essential for a leader in today’s business world?

Adaptability to navigate shifting markets and technologies, empathy to understand and connect with diverse stakeholders, and integrity to make decisions that build long-term trust.

Q5. What trends do you believe will shape your industry in 2025 and beyond?

I see three major trends shaping PR in 2025 and beyond: the rise of AI-powered tools transforming how we monitor, analyze, and personalize communication; growing demand for authenticity as audiences become more skeptical of polished corporate messaging; and deeper integration of ESG narratives as businesses are held accountable for social and environmental impact.

Q6. What advice would you give to aspiring leaders looking to make a difference in their respective fields?

Focus on impact, not just position. Build your network with authenticity; relationships often open doors skills alone can’t. And never compromise your integrity. Trust is the currency that sustains influence over the long term. Most importantly, lead with purpose. When your decisions align with a clear mission, you’ll inspire others and create change that lasts.

Q7. Can you describe the primary area of innovation you are focusing on within your business?

At EloQ Communications, our key innovation lies in crafting culturally intelligent, fully integrated campaigns that cut through the noise in Vietnam and across ASEAN. We specialize in tailoring brand messages so they resonate across multiple channels – traditional media, social platforms, and on-the-ground activations – while preserving authenticity. What sets us apart is our commitment to measurable impact: every campaign is backed by clear KPIs and transparent reporting. This ensures our clients, from local disruptors to global leaders, gain not only visibility but also long-term trust and influence in their target markets.

Q8. Brief us about your future roadmap?

Looking ahead, EloQ Communications will expand our footprint across ASEAN, building a stronger network of local experts to deliver seamless multi-market campaigns. In Vietnam, we aim to develop new service lines, such as advanced crisis readiness programs and sector-specific PR consulting, to address the evolving needs of our clients. We will continue to invest in talent development, ensuring our team stays ahead of industry trends while maintaining the cultural intelligence that defines our work. Our goal remains clear: to be the trusted partner for brands seeking high-impact, authentic communication that builds lasting influence in Southeast Asia.